We are fully aware that once the phone is on your network it becomes another potential network security concern. We have multiple layers of security not only on the phone but on the connection to our servers to provide a secure connection. Each telephone password is unique to the device and each device is only allowed a limited number of authentication attempts before it is blocked. We also take the added security of allowing time frames for initial connections so that hackers are not able to access information.
Square Clover utilizes a Metaswitch Platform, the world’s leading cloud naitve communications software company, which allows us to be able to scale our platform to meet present and all future growth. We continually monitor all aspects of our platform and network to ensure the customer always has telephone service, our uptime is now better than 99.99%. We achieve such a high uptime by placing the platform in a data center with redundant power supplies, multiple internet providers and multiple up stream handoff carriers.
Quality of Service is paramount with providing HD Voice and crystal clear phone calls. We help, assist and troubleshoot common network issues to assure all is set correctly. This includes:
Receive your voice mail messages as a wave file on your pc or smart phone
Each extension can have its own private number that can be utilized to call you directly
Login to your personal web portal to see all your calls, control how the phone operates and to forward your calls
Reach us via phone, email or online ticket system. Our support team is local and we still dispatch technicians
You can select and provide your own MOH for your customers to hear.
Receive your office calls on your cell phones.
All phones come with the following features:
Bring your own device
If you are already utilizing SIP Phones and another service provider and want to move to a provider with excellent customer service and rentention then we are able to reuse the majority of SIP Phones. Those include
